You can email your cancellation request to info@thecollectionbykelli.com. We must have a written request through email.

A 20% restocking fee will be charged for all items that are canceled 4 days after the order confirmation email. If the items are ready for shipment, a $50 packing/unpacking fee will be charged as well.

Custom sizes available, please email your request to info@thecollectionbykelli.com